An OEM project is easier to manage when the product, customization and commercial terms are confirmed in the right sequence. The workflow below explains how LuxVac coordinates an existing cleaning appliance platform from sample review to bulk production.
1. Begin with a clear product brief
Start with the product or model, target market, estimated quantity and required configuration. If the project includes branding, also identify the logo, product colour, packaging, manual language and accessory requirements.
This first brief does not need to contain every technical detail. It should give the factory enough information to identify the right platform and prepare a relevant quotation.
2. Order and review a sample
Paid samples are available for every current LuxVac product. Sample shipping is paid by the buyer, and the sample charge can be credited toward the subsequent bulk order.
Use the sample stage to review the selected configuration, product operation, accessories and presentation before confirming a larger quantity.
3. Approve branding and packaging
For OEM orders based on an existing product, the project can include logo application, product colour, accessory configuration, labels, packaging and multilingual instruction manuals. The approved details should match the quotation and order documents used for production.
4. Confirm MOQ, lead time and commercial terms
MOQ and production lead time are model-specific. The current reference terms are:
| Product | Neutral MOQ | OEM/ODM MOQ | Production lead time |
|---|---|---|---|
| V18 | 30 pcs | 500 pcs | 10–15 working days |
| V22 | 30 pcs | 500 pcs | 15–25 working days |
| C708 | 30 pcs | 500 pcs | 20–30 working days |
| VA30 | 30 pcs | 500 pcs | 30–40 working days |
| Window Cleaning Robot | 60 pcs | 1,000 pcs | 30–40 working days |
| K15 Upholstery Cleaner | 60 pcs | 1,000 pcs | 30–40 working days |
Standard payment terms are 30% deposit and 70% balance. EXW, FOB and CIF are supported. The quotation should identify the selected product, quantity, configuration and trade term.
5. Production and quality checks
Once an order is confirmed, production moves through assembly, in-line checks, product testing and finished-goods preparation. The applicable checks depend on the product and configuration.
6. Delivery and after-sales support
Delivery is quoted according to the selected EXW, FOB or CIF term, quantity and destination. LuxVac provides a one-year warranty. If a quality issue occurs during the warranty period, the buyer can send the model, order number and clear photos or video for review. Replacement parts or a replacement can then be arranged according to the specific case.
